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Frequently Asked Questions

Understanding MARJEN Tech:

Your Questions Answered

Embarking on a journey with a new service provider can raise many queries. In this section, we have compiled responses to typical inquiries about MARJEN Tech's mission, approach, and commitment to your business. This will guide you to get a comprehensive view of how we deliver top-notch, tailored IT solutions to serve your unique needs. Dive in and discover more about us!

  • How do I know what IT services my business needs?

    Navigating the complex IT needs of your business can be challenging in our rapidly evolving tech landscape. At MARJEN Tech, our specialists collaborate with you to assess your existing infrastructure, comprehend your business ambitions, and propose optimal IT solutions. 


    Our Virtual CIO service offers strategic advice to help ensure that your IT infrastructure perfectly aligns with your business goals. Trust us to simplify the complexity and guide you toward an IT setup that propels your business forward.

  • What can I expect as a client of MARJEN Tech?

    As a MARJEN Tech client, anticipate full commitment from us. We pledge to deliver dependable, comprehensive, and affordable IT solutions customized to meet your unique needs. 


    We're more than just a provider; we're your strategic partner, dedicated to enabling you to capitalize on technology to realize your business goals. Whether it's by email, chat or phone our help desk will ensure that your operations continue smoothly, even in the face of technical issues. Your success is our success, and we're here every step of the way.

  • How does MARJEN Tech handle urgent IT issues?

    We emphasize quick response times. Our help desk is managed by seasoned IT professionals ready to help you at any moment. 


    Our proactive stance on IT management enables us to identify and resolve possible issues before they escalate, which minimizes downtime and guarantees business continuity. We take pride in our commitment to be there when you need us most, ensuring the smooth operation of your technology infrastructure.

  • What if my business already has an in-house IT team?

    We excel in collaboration. If your business already has an in-house IT team, consider us an extension of your workforce. We offer additional expertise and support, complementing rather than replacing your existing resources. 


    Our services range from consulting on intricate IT projects to providing extra support during busy periods and delivering specialized solutions like cybersecurity or data recovery. 


    We aim to seamlessly integrate with your team, enhancing your capabilities and ensuring optimal performance. Think of us as a supportive partner, always ready to assist when you need it.

  • How does MARJEN Tech ensure the security of my data?

    MARJEN Tech believes that data security is pivotal. We deploy rigorous security measures like advanced firewalls and encryption technologies to safeguard your data. 


    Regular security audits form part of our proactive approach towards potential threats. Furthermore, we provide cybersecurity consulting and data backup and recovery services to bolster your data protection. 


    Our devoted team is always ready to swiftly tackle any security concerns, maintaining the continuous operation and security of your business. Trust us to fortify your data's safety with our comprehensive and robust security solutions.

  • What makes MARJEN Tech different from other IT service providers?

    We pride ourselves on over six decades of expertise serving businesses in the Dallas/Fort Worth area. Unlike other service providers, our mission is to offer enterprise-class business solutions at affordable prices for small and medium-sized businesses. 


    Our unique approach involves treating your business like it's our own. We don't simply service technology; we invest in understanding your unique goals and desired outcomes, ensuring every solution we provide aligns with your vision.

  • How does MARJEN Tech stay up-to-date with the latest technology trends?

    At MARJEN Tech, we are committed to staying at the forefront of the swiftly advancing tech industry. We ensure this by regularly engaging our team in training sessions, webinars, and industry conferences. 


    This exposure to the latest trends and practices equips us with the knowledge to offer our clients state-of-the-art, efficient, and secure IT solutions. We view continuous learning not as an option but a necessity in providing top-tier services.

  • What areas does MARJEN Technology Group serve?

    We proudly serve Dallas and surrounding areas in Texas, including Fort Worth, Arlington, Plano, Irving, Grand Prairie, McKinney, Frisco, Denton, Richardson, Garland, Lewisville, Mesquite, Grapevine, and Carrollton.

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begin your tech evolution with marjen

Elevate your business to new heights with MARJEN Tech's custom IT solutions. Dedicated to fueling your success through cutting-edge technology, we provide unparalleled support and innovative solutions tailored specifically for you. Are you prepared to embark on a journey towards a secure, efficient, and technologically advanced future? Connect with our team and seize the opportunity to fully harness your business potential!

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