Hassle Free Guarantee
We are so confident in our Hassle Free IT program that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make:
Guarantee #1: "100% Raving Fan"
If after 6 months of service, you are not a "Raving Fan" of MARJEN Tech, we will put your system back to the way we found it and refund 100% of the money you paid us. Guaranteed.
Guarantee #2: "We do it right the first time"
"We do it right the first time" guarantee - Your implementation will be completed on time, on budget, and fully operational, or the first month of service is on us. Guaranteed.
Guarantee #3: "We hate voicemail as much as you do"
Your calls to us will be answered by a real person and if you are calling our HELP DESK, a technician will return your call within 15 minutes or you'll receive $150 off your next bill. Guaranteed.
Guarantee #4: "Zero Downtime"
You will have NO unauthorized or unscheduled MARJEN Tech related downtime during your normal business hours or we'll pay you $10 for every minute you are down, up to $500. Guaranteed.
Guarantee #5: "Your Data is safe with us"
Your data will be backed up daily and stored in two, geographically dispersed, fully redundant SSEA 16 Type 2 facilities using 256 –bit encryption. The same encryption used by the NSA for securing "Top Secret" government documents. Guaranteed.
You'll notice we don’t hide behind small print, legal-eeze, or other weasel clauses in our guarantee. That's because we are completely confident in our ability to fix whatever problems you have and make you thrilled that you called us.